Learning and support for Materialise Magics

Do you have questions about product features or the subscription model of Materialise Magics? Browse through these frequently asked questions to check if your question is already answered. The tutorial videos below can help solving your problem. In case you still have questions, don’t hesitate to contact us.

Technical support

In addition to our software tutorials and a detailed ‘Help’ function in all of our products, our expert support team is available to answer your questions and provide any necessary assistance. For customers with a maintenance package, this support service is included.

To ensure a fast response, please provide as much information as possible in your request, including:

  • CCKey and system ID (or the serial number of your Materialise Control Platform)
  • Software product and version
  • A detailed description of your problem
  • Screenshots

Please send your request to the software support team of your local office to ensure a swift response.