Quality in All We Do
For 3D printing to live up to its full potential and transform businesses and lives, three elements need to align: quality, reliability, and repeatability. Our industry-leading software, robust quality management system, and unrivaled additive manufacturing (AM) infrastructure and expertise combine to offer a solid base that allows our customers to build the solutions of the future.
Our quality pillars
We power extraordinary technology with extraordinary tools
Additive manufacturing is a powerful technology, even more so when it’s managed by industry-leading software. All Materialise software is developed in-house, drawing on decades of experience in software development and 3D printing. Our software powers our own AM offering, so it’s put to the test every single day in delivering the quality services we’re known for.
We fine-tune our processes so we can exceed expectations
Delivering quality services and solutions requires a deep understanding of our customers’ needs, together with careful planning, organization, and monitoring to ensure we keep meeting those needs. Over the years, Materialise has continuously improved its quality management system, and we’re proud of the certifications that are proof of our efforts.
We continually invest in the most advanced infrastructure
Manufacturing end-use parts with state-of-the-art technology requires state-of-the-art infrastructure. Materialise is home to the most complete and advanced 3D printing factory in the world. Not because we want to be the biggest, but because we want to provide our customers with the most choice and the best possible service.
Materialise values quality management principles according to ISO9001:2015, with a strong focus on customer satisfaction and continuous improvement. On a regular basis, we perform customer surveys or customer journey workshops to receive customer input. This triggers and enables us to constantly improve the entire organization.
Materialise touches individual lives with our medical devices, and every resulting story is unique. Each step in designing and manufacturing personalized medical devices and medical device software follows the regulatory-focused quality management system for medical devices compliant with ISO 13485:2016 to ensure safe and effective products.
As providers of high-quality prototypes, production tools, and cutting-edge software, we’ve already enjoyed a long collaboration with the aerospace industry. Since adopting specific aerospace industry standards, we have received EASA Part 21G and EN 9100 certification. This allows authorized delivery of airworthy additive manufactured end-use parts.
By obtaining these certifications, we’ve proven to meet the industry demands in quality and safety, reliability and traceability, and project management and administration.