EXPERT INSIGHT
3 Ways a Leading Case Management System Will Empower Your Point-of-Care 3D Lab

A dedicated 3D planning and printing facility in hospitals has a big impact on both patients and healthcare operations. It can significantly reduce the 3D printing timeline, foster innovation initiatives, and lower the hospital's overall costs — all while enhancing patient outcomes. Here’s why the right case management system is an essential part of the equation.
The benefits are undeniable, but setting up and scaling a dedicated 3D lab can be challenging. This is particularly true when managing operations that require many different stakeholders and ensuring compliance and quality assurance. Through interviews with industry experts, we uncovered the transformative impact of dedicated case management systems (CMS) in optimizing operations, ensuring compliance, and, ultimately, enhancing patient outcomes.
1. Gain efficiency. Maintain control
In every interview, the experts we spoke to unanimously agreed on the pivotal role of case management systems in enforcing quality management and ensuring seamless compliance with local regulations. Dr. Ferran Fillat, Orthopaedic Surgeon and Director of the 3D Lab at Parc Taulí University Hospital, emphasized the importance of organizational efficiency facilitated by these systems by saying, “Case management is a key point when you start to implement and scale the technology in the day-to-day treatments.”
Case management systems streamline activities within 3D planning and printing point-of-care labs, allowing for smooth case tracking and communication with clinicians. By seamlessly integrating with existing hospital programs, they ensure timely and effective patient treatments while upholding the highest quality standards.
2. Empower collaboration
Furthermore, these systems empower collaboration among healthcare professionals, transforming 3D labs into hubs of innovation and teamwork. Karen Eich Hammer, Clinical Engineer at Aarhus's University Hospital, highlights the benefits of increased visibility to all stakeholders: accelerating approval processes and enhancing patient and peer communication by providing comprehensive case data.
“The case management system is obviously a really important part because you need to track who is responsible for which patients, how far in the process they are, if things have been approved, and, speaking as a Quality Assurance Engineer, this part in the QMS (quality management system) is also really important.”
3. Be compliant. Scale up
Paolo Oliva, Head of Research Technology Management and the 3D Innovation Lab at Humanitas Research Hospital, underscores the importance of remaining in control through streamlined workflows and data visibility. Case management systems enable healthcare facilities to scale 3D printing activities efficiently while gaining insights into cases and data. By connecting with innovative solutions like the Mimics Innovation Suite, institutions can optimize operations and ensure efficient resource utilization, further enhancing their ability to deliver high-quality patient care.
Moreover, the MDR (Medical Device Regulation) mandates a QMS that includes stringent traceability of all cases. This requirement highlights one of the significant benefits of a CMS as it ensures comprehensive tracking and documentation, thereby meeting regulatory standards and enhancing overall operational efficiency.
“The big benefit to implementing a case management system is being compliant with the regulation,” Paolo adds.
In conclusion, the insights gleaned from industry experts highlight the transformative potential of case management systems in 3D labs. By blending efficiency, quality assurance, collaboration, and control, these systems drive innovation and excellence in patient care delivery. As 3D labs continue to evolve, investing in these solutions will be paramount in navigating the complexities of operating a 3D lab while prioritizing patient safety and satisfaction.
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