Medical Sales Application Engineer
As a Medical Sales Application Engineer, you are passionate about translating the value of our software to specific customer situations. Are you analytical and communicative? Do you have a passion for innovation in 3D printing and software? Do you love to travel? If so, you might be the person we are looking for to join our team!
What you will do
- Engage in the solution-selling process by understanding the technical needs and wants of customers or prospects, demonstrating the capabilities of the solutions, and providing justifications to showcase how the solution meets their requirements
- Guide customers by providing high-quality technical support and expertise for various medical applications (via email, telephone, live web meetings, or physical visits) while constantly seeking upsell opportunities to expand existing accounts
- Manage software evaluations during trial or testing periods, ensuring customer software licenses run smoothly
- Confidently deliver workshops and presentations in conference settings or during prospect visits
- Actively analyze software functionalities, evaluate performance in comparison with other software in the market, and work closely with product development teams to improve our solutions
- Collaborate with marketing to curate content such as tutorial videos and local promotional material
- Maintain effective data collection and reporting systems, such as complaint handling, to meet regulatory requirements
- Support audit activities, including post-audit responses and documentation
- Provide second-level support and backup for all APAC markets, specifically for areas where the time zone poses challenges for communication with HQ
Your profile
- Bachelor’s degree in biomedical engineering or biomedical sciences
- A natural interest and passion for medical and innovative technologies
- Knowledge, experience, or qualifications in 3D CAD (computer-aided design), medical imaging (radiology/CT/MRI scanners), or anatomy are advantageous
- Results-driven, motivated, and good at following up with internal and external stakeholders
- Strong organizational skills with a pragmatic, hands-on, and flexible approach to work
What we offer
Healthy life-work balance
When creating a better and healthier world, a good place to start is with yourself. That's why we encourage our employees to prioritize their overall well-being, fostering physical fitness, mental resilience, and social connections through a range of workshops, sports activities, and other events and initiatives that contribute to a balanced and fulfilling work-life harmony.
Hybrid working & flexibility
At Materialise, we value the power of in-person connections and the advantages of remote work, allowing our employees the flexibility to enjoy the best of both worlds. You can work remotely up to 60% of the time and work flexible hours, depending on your particular role.
Personal growth and career advancement
At Materialise, we’re committed to nurturing the professional development of our employees. We invest in our passionate people and empower them to explore and grow by offering diverse career paths that capitalize on their talents. Plus, we offer courses, external coaching programs, and in-house mentoring so that our employees can fulfill their potential.
Team building
We cultivate a positive work culture so our employees have an enjoyable professional environment. Collaboration is key, so we organize activities that unite our employees, such as after-work events and team lunches. We want all our staff to feel connected in an environment that promotes strong bonds based on trust, respect, empathy, and friendship.
Innovation is key
Innovation is not just a buzzword at Materialise; it's at the core of what we do. As pioneers in our industry, we create cutting-edge solutions, fostering an environment that supports and rewards ingenuity and leadership. We’re dedicated to shaping the future of 3D printing, recognizing and celebrating the creative spirit within all our global innovators.
Healthy life-work balance
When creating a better and healthier world, a good place to start is with yourself. That's why we encourage our employees to prioritize their overall well-being, fostering physical fitness, mental resilience, and social connections through a range of workshops, sports activities, and other events and initiatives that contribute to a balanced and fulfilling work-life harmony.
Hybrid working & flexibility
At Materialise, we value the power of in-person connections and the advantages of remote work, allowing our employees the flexibility to enjoy the best of both worlds. You can work remotely up to 60% of the time and work flexible hours, depending on your particular role.
Personal growth and career advancement
At Materialise, we’re committed to nurturing the professional development of our employees. We invest in our passionate people and empower them to explore and grow by offering diverse career paths that capitalize on their talents. Plus, we offer courses, external coaching programs, and in-house mentoring so that our employees can fulfill their potential.
Team building
We cultivate a positive work culture so our employees have an enjoyable professional environment. Collaboration is key, so we organize activities that unite our employees, such as after-work events and team lunches. We want all our staff to feel connected in an environment that promotes strong bonds based on trust, respect, empathy, and friendship.
Innovation is key
Innovation is not just a buzzword at Materialise; it's at the core of what we do. As pioneers in our industry, we create cutting-edge solutions, fostering an environment that supports and rewards ingenuity and leadership. We’re dedicated to shaping the future of 3D printing, recognizing and celebrating the creative spirit within all our global innovators.
Location and type of contract
- Petaling Jaya, Malaysia
- Full-time
- Hybrid
- Associate level
- CV in English
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Working at Materialise
Materialise is a dynamic, international high-tech company, founded in 1990 and headquartered in Belgium, with over 2,300 employees worldwide. Materialise’s mission is to innovate for a better and healthier world through its software and hardware infrastructure and in-depth knowledge of additive manufacturing (also known as 3D printing). Our customers are in diverse industries, such as automotive, aerospace, medical, research, and academia.
As a growing company, Materialise is always looking for enthusiastic professionals who want to work in an environment full of revolutionary technology and surrounded by people passionate about their work.