Gerente de Contas (Account Manager)
Estamos em busca de um(a) Gerente de Contas que atue de forma estratégica, desenvolvendo nossos clientes e contribuindo diretamente para os resultados da Materialise Brazil vendendo valor. Se você é proativo, focado em resultados e tem paixão por atendimento ao cliente, inscreva-se!
What you will do
- Identificar novas oportunidades e abrir distribuidores
- Atuar como o principal ponto de contato para contas designadas e estar em contato regular com os clientes para entender suas necessidades de negócios, objetivos e desafios
- Crescimento e Retenção de Contas: identificar oportunidades para oferecer produtos/serviços adicionais aos clientes existentes (upselling e cross-selling), desenvolvendo estratégias para melhorar a retenção de clientes e garantir a renovação de contratos
- Monitorar o desempenho das contas e abordar, de forma proativa, quaisquer riscos ao relacionamento
- Trabalhar em estreita parceria com equipes internas (vendas, marketing, desenvolvimento de produtos, suporte ao cliente) para entregar soluções personalizadas e garantir a satisfação do cliente.
- Comunicar feedback dos clientes às equipes relevantes para impulsionar melhorias contínuas
- Planejamento Estratégico: desenvolver planos de contas para alcançar os objetivos dos clientes e alinhar-se às metas da empresa, prevendo o potencial de crescimento das contas e contribuir para as metas de receita
- Acompanhar e relatar o desempenho das contas, incluindo métricas-chave como receita, satisfação do cliente e retenção
Your profile
- Ensino superior completo. Desejável pós graduação em gestão comercial ou correlata
- Experiência comprovada em gestão de contas, vendas ou relacionamento com clientes na área de dispositivos médicos
- Habilidades de negociação e influência
- Excelentes habilidades de comunicação e relacionamento interpessoal, com capacidade de construir confiança e afinidade com clientes
- Habilidades organizacionais e de gestão de tempo
- Perfil voltado para resolução de problemas e capacidade de lidar com questões complexas
- Análise de dados em ferramentas específicas (PowerBi, Salesforce)
- Histórico comprovado de crescimento de receita e manutenção da satisfação dos clientes
- Foco no cliente
- Proatividade e motivação para gerenciar contas de forma estratégica Adaptabilidade para trabalhar em um ambiente dinâmico e de ritmo acelerado
What we offer
Healthy life-work balance
When creating a better and healthier world, a good place to start is with yourself. That's why we encourage our employees to prioritize their overall well-being, fostering physical fitness, mental resilience, and social connections through a range of workshops, sports activities, and other events and initiatives that contribute to a balanced and fulfilling work-life harmony.
Hybrid working & flexibility
At Materialise, we value the power of in-person connections and the advantages of remote work, allowing our employees the flexibility to enjoy the best of both worlds. You can work remotely up to 60% of the time and work flexible hours, depending on your particular role.
Personal growth and career advancement
At Materialise, we’re committed to nurturing the professional development of our employees. We invest in our passionate people and empower them to explore and grow by offering diverse career paths that capitalize on their talents. Plus, we offer courses, external coaching programs, and in-house mentoring so that our employees can fulfill their potential.
Team building
We cultivate a positive work culture so our employees have an enjoyable professional environment. Collaboration is key, so we organize activities that unite our employees, such as after-work events and team lunches. We want all our staff to feel connected in an environment that promotes strong bonds based on trust, respect, empathy, and friendship.
Innovation is key
Innovation is not just a buzzword at Materialise; it's at the core of what we do. As pioneers in our industry, we create cutting-edge solutions, fostering an environment that supports and rewards ingenuity and leadership. We’re dedicated to shaping the future of 3D printing, recognizing and celebrating the creative spirit within all our global innovators.
Healthy life-work balance
When creating a better and healthier world, a good place to start is with yourself. That's why we encourage our employees to prioritize their overall well-being, fostering physical fitness, mental resilience, and social connections through a range of workshops, sports activities, and other events and initiatives that contribute to a balanced and fulfilling work-life harmony.
Hybrid working & flexibility
At Materialise, we value the power of in-person connections and the advantages of remote work, allowing our employees the flexibility to enjoy the best of both worlds. You can work remotely up to 60% of the time and work flexible hours, depending on your particular role.
Personal growth and career advancement
At Materialise, we’re committed to nurturing the professional development of our employees. We invest in our passionate people and empower them to explore and grow by offering diverse career paths that capitalize on their talents. Plus, we offer courses, external coaching programs, and in-house mentoring so that our employees can fulfill their potential.
Team building
We cultivate a positive work culture so our employees have an enjoyable professional environment. Collaboration is key, so we organize activities that unite our employees, such as after-work events and team lunches. We want all our staff to feel connected in an environment that promotes strong bonds based on trust, respect, empathy, and friendship.
Innovation is key
Innovation is not just a buzzword at Materialise; it's at the core of what we do. As pioneers in our industry, we create cutting-edge solutions, fostering an environment that supports and rewards ingenuity and leadership. We’re dedicated to shaping the future of 3D printing, recognizing and celebrating the creative spirit within all our global innovators.
Location and type of contract
- Brazil
- Full-time
- On-site
- Mid-senior level
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Working at Materialise
Materialise is a dynamic, international high-tech company, founded in 1990 and headquartered in Belgium, with over 2,300 employees worldwide. Materialise’s mission is to innovate for a better and healthier world through its software and hardware infrastructure and in-depth knowledge of additive manufacturing (also known as 3D printing). Our customers are in diverse industries, such as automotive, aerospace, medical, research, and academia.
As a growing company, Materialise is always looking for enthusiastic professionals who want to work in an environment full of revolutionary technology and surrounded by people passionate about their work.