Senior Application Engineer

Are you keen on providing customer support for technical products? Do you like working in a 3D CAD-like environment? Do you enjoy helping people to advance medical device design and research?  Then you are just the person that we’re looking for.

What you will do

  • Collaborate with cross-functional teams, including the product team, software development team, account managers, and sales staff to deliver Materialise software and hardware products to local market.
  • Work closely with the sales team in the pre-sales step to coach customers and present Materialise solutions from technical side. Collect customer requirements and suggestions, and map them with Materialise's existing solutions.
  • Onsite services and troubleshooting for Materialise end users.
  • Deliver after-sales technical support and training locally or at customers.
  • Take the technical responsibilities of your projects. Create application proposals and documentations.
  • Collect and provide market input to Materialise global product team. Translate customer voice into potential product development strategies. Ideally you can serve as a product/industry technology expert and provide innovative direction for both company and customers.

Your profile

  • Bachelor’s degree or above in mechanical, mechatronics, electrical automation, computer science or equivalent experience in an engineering field
  • Strong capabilities in problems analysis
  • Excellent communication and networking skills
  • Can-do attitude, willing to find compromise between multiple and sometimes conflicting interests
  • Service minded and customer-oriented thinking
  • Self-starter and capable of working independently
  • Fluent English in reading, communication, writing

Location and type of contract

  • Shanghai, China
  • Full-time
  • Hybrid
  • Associate level

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Working at Materialise

Materialise is a dynamic, international high-tech company, founded in 1990 and headquartered in Belgium, with over 2,300 employees worldwide. Materialise’s mission is to innovate for a better and healthier world through its software and hardware infrastructure and in-depth knowledge of additive manufacturing (also known as 3D printing). Our customers are in diverse industries, such as automotive, aerospace, medical, research, and academia.

As a growing company, Materialise is always looking for enthusiastic professionals who want to work in an environment full of revolutionary technology and surrounded by people passionate about their work.


Having a healthy work-life balance

When creating a better and healthier world, a good place to start is with yourself. That’s why we encourage our employees to stay fit both physically and mentally by offering sports workshops and flexible hours with the possibility of working remotely.

Personal growth and career opportunities

Materialise invests in people and want to see them grow in a career that fits them best. We offer personal training to every employee, so they can access every available career opportunity.

Team building

It’s also important to enjoy working at Materialise. With initiatives such as memorable team-building activities, lively after-work drinks, and team lunches, we’re building a work environment in which our employees feel good.

Innovation is key

Innovation isn’t an empty word at Materialise. We create and deliver high-tech solutions in additive manufacturing. Innovation and leadership by our employees is both encouraged and rewarded.