Belgium (HQ) Clinical Operations

  

The Position

 

Materialise is a dynamic international high-tech company, founded in 1990 and headquartered in Belgium, with over 1,800 employees worldwide. Materialise’s mission is to innovate for a better and healthier world through its software and hardware infrastructure and in-depth knowledge of additive manufacturing (also known as 3D Printing). Our customers are in diverse industries, such as automotive, aerospace, medical, research and academia. As a growing company, Materialise is always looking for enthusiastic professionals who want to work in an environment full of revolutionary technology and surrounded by people passionate about their work.

As Clinical Engineer you are responsible for helping surgeons throughout the world prepare for surgery by making use of our advanced technologies. You will be the primary contact point for the surgeons, throughout the case processing and after delivery of the surgical kits. Your goal is to achieve a high quality of service and on-time delivery of our products by managing external client expectations.

Qualifications & Experience

 

Responsibilities

  • You will assist the surgeon during a virtual planning session, to visualize and understand the patient anatomy and to plan all of the required surgical steps the surgeon foresees on the digitized model. Building further on the surgical plan, and working together with our Conversion Engineers, you ensure that appropriate patient-specific medical models, surgical guides and custom implants are designed and manufactured to our high-quality standards in order to transfer the digital plan into reality in the operating room.
  • You will be the primary contact point for the surgeons throughout the case processing and after delivery of this surgical kit. You are responsible for managing external client expectations to achieve a high quality of service and on time delivery of our products. This involves building up and maintaining close working relationships with surgeons and medical professionals, and occasionally being present during surgeries and commercial activities.
  • You will also bring awareness and understanding to surgeons and other medical professionals on the use of our products. 
  • You will closely cooperate with Conversion Engineers and Quality Engineers in Materialise offices around the world continuously looking for ways to improve our products and services.

 

Requirements

  • You have a technical/medical background, ideally holding a Master’s degree with a biomedical engineering or similar specializations
  • You are free to start as of August 2021
  • You have excellent communication and organizational skills
  • You have a strong focus on medical quality and a customer service mindset
  • You are accurate and well organized, and problem-solving is your second nature 
  • You have excellent English communication skills
  • You are able to pay attention to details, especially in accordance with the highest standards applicable to the industry of implantable medical devices
  • You show strong involvement and respect commitments - especially deadlines
  • You are a team player, are willing to integrate into the existing team, and would like to contribute to the performance level of the team

We offer an inspiring and challenging job with growth potential in an innovative market. You will be part of a dedicated team within a dynamic company that highly values openness, trust and team spirit.

 

Apply now

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    Having a healthy work-life balance

    When creating a better and healthier world, a good place to start is with yourself. That’s why we encourage our employees to stay fit both physically and mentally by offering sports workshops and flexible hours with the possibility of working remotely.

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    Personal growth and career opportunities

    Materialise invests in people and want to see them grow in a career that fits them best. We offer personal training to every employee, so they can access every available career opportunity.

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    Team building

    It’s also important to enjoy working at Materialise. With initiatives such as memorable team building activities, lively after-work drinks and team lunches, we’re building a work environment in which our employees feel good.

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    Innovation is key

    Innovation isn’t an empty word at Materialise. We create and deliver high-tech solutions in additive manufacturing. Innovation and leadership by our employees is both encouraged and rewarded.