Press

Over the past several years, Materialise Dental has experienced unprecedented growth. With a rapidly increasing customer base, it’s now more important than ever to ensure that we are caring for our customers the way you care for your patients!

We recognize that customer loyalty is built through customer satisfaction, and we realize that customer satisfaction is only achieved through high quality products and excellent Customer Service. We have made strides to ensure that your needs are met each and every time you call.

We want to make your interaction with Materialise Dental as easy as possible. To do this, we’ve put added emphasis on web-based interactions, giving you direct access to our Customer Service department for online support and web trainings.

Connecting has never been easier! Many questions and information requests can be handled over the phone or by e-mail. However in some instances it might be useful for our Customer Service representative to connect to your computer and offer you live support in ways that phone or e-mail cannot provide. If you feel remote assistance might be the best way for us to approach your questions, contact us today to schedule your 1-1 web meeting!

Remote assistance is a great success; Materialise Dental has recently conducted a customer satisfaction survey where 96% of our customers rated our remote assistance sessions as “excellent”. Join us for a remote session and get the best of Customer Service right at your desk – it’s quick, reliable and easy!

Call your nearby Customer Service representative to initiate the remote assistance session. It will enable you to visually explain your question or receive an online and live demo! Remote assistance has been popular from its start – experience how it feels to receive live support, visually and audibly, it’s unique on the market!