Technical Support

Would you like to learn about functions that can improve how you convert medical image data into highly accurate 3D models for measuring, designing and modeling? Did you encounter a problem while working with one of our software modules? Or do you need help getting the most out of your Materialise products?

In addition to our software tutorials and a detailed ‘Help’ function in all of our products, our expert support team is available to answer your questions and provide any necessary assistance. For customers with a maintenance package, this support service is included.

To ensure a fast response, please provide as much information as possible in your request, including:

  • CCKey and system ID (or the serial number of your Materialise Control Platform)
  • Product and version, if applicable
  • A detailed description of your problem
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