IT System Administrator (Client Support)

16 Dec 16 Belgium Supporting Services

The Company

Founded in 1990, Materialise is a high-tech international company with over 1,300 employees worldwide. Materialise’s mission is to contribute towards a better and healthier world through its innovations in 3D printing software and in-depth knowledge of Additive Manufacturing (also known as 3D Printing). Our customers are part of industries as diverse as automotive, aerospace, design, healthcare and academia.

As a growing company, Materialise is always looking for enthusiastic professionals who want to work in an environment full of revolutionary technology, surrounded by people passionate about their work.

Are you searching for a job in an innovative setting? Do you feel passionate about working with the newest technologies in the 3D printing industry? Are you able to focus and deliver quality? Then you may be the person we're looking for to join our team!

Profile

  • Provide 1st level end-user support for desktops, laptops, printers and other hardware/software issues for onsite and remote users;
  • Maintain and support accounts in Active Directory, telephony system and business applications;
  • Troubleshoot and resolve desktop hardware/software issues effectively in a timely manner.

Qualifications

  • An IT-related BS degree or at least equivalent professional certificate is required;
  • A first experience with Active Directory strategies and deployments including daily management tasks and group policy;
  • Proficient in English and Dutch speaking, writing and reading;
  • Experience in providing client support – Laptops, desktops, printers etc. (based on Windows OS). End user minded;
  • Basic understanding of TCP/IP networking and ability to diagnose problems in the client environment;
  • Strong troubleshooting skills: ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly;
  • Hands on experience troubleshooting Windows operating systems;
  • Knowledge and experience with virtualization technologies preferred;
  • Able to work independent, yet being a good team player;
  • Excellent verbal and written communication skills;
  • Strong analytical skills with the capability to resolve issues in a timely and structured manner;
  • Willingness and ability to learn new technologies.

Materialise offers

We offer an inspiring and challenging job with growth potential in an innovative market. You will be part of a dedicated team within a dynamic company that highly values openness, trust and team spirit.

  • Competitive salary
  • Good career growth opportunities
  • Challenging projects
  • External and internal trainings
  • Welcoming atmosphere